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ITIL Courses

ITIL Online Training Courses

A reality for almost every business or organization today is that they depend on Information Technology (IT) for the successful delivery of product and/or services to their customers.  The best-practice for delivering IT services is called Information Technology Service Management (ITSM) - a methodology for managing IT systems and their services and the manner in which they interact with their users.  Applicable to all organizations and businesses, and across all industries, ITSM provides a framework for structuring all IT-related activities providing greater business value.

The defacto set of globally recognized best practices for implementing IT Service Management is the IT Infrastructure Library (ITIL).  ITIL provides a comprehensive approach to Service Management by adapting appropriate Service Lifecycle practices to IT service design and delivery. The best practices are concentrated around all stakeholders of an organization, including its products and processes.  Originating in 1980 at the Office of Government and Commerce (OGC), in the UK, the ITIL framework of IT best-practices has progressed over time to ITIL V2 (1989), ITIL V3 (2007), and now stands as the ITIL 2011 Edition (view the 2011 Edition Update).  ITIL continues be be adopted by thousands of organizations around the world, public and private, large and small, and there is no sign of a slow down anytime soon. 
 

Available Online Training

ITIL Awareness Training

“An essential component of any ITIL Awareness Campaign”, ITIL Awareness Training courses help to bring everyone in the organization up to speed about an upcoming or ongoing ITIL/ITSM implementation.   ITIL Awareness Training courses are short 2-6 hour training courses targeted at everyone in the organization who has a relationship with IT.  

This 4-hour non-certificate training course has been designed for participants who need a basic awareness of ITIL as a general interest, as part of a larger program initiative as opposed to the full certification ITIL Foundation course.  Click Here for Details
 

ITIL Foundation Certification Training (Exam Optional)

The online ITIL Foundation Training course introduces the lifecycle of managing IT services to deliver to business expectations and provides an approach to learning the core disciplines of the ITIL best practice. The Foundation Certificate is a stepping stone for everyone who has an interest in learning more about ITIL best practices. The audience includes all IT professionals who work in or plan to work in an ITIL supported environment, as well as key business users. 

This ITIL Foundation e-learning training course is an 18-hour self-paced scenario driven learning experience. Interactive case studies and exercises help to apply ITIL in your own real world practice. (includes 18-hours of e-learning and exam preparation guide.  Exam optional).  ITIL Foundation Course:  Click Here for Details.  For information on the Optional Exam, Click Here for Details


ITIL Foundation Certification Exam

Achieving the ITIL Foundation certification is a highly recognized achievement in the IT industry.  Taking our online ITIL Foundation Course, along with the online Foundation Exam, is probably one of the most cost-effective ways to achieve ITIL Foundation Certification.  The ITIL Foundation Exam is a online exam in English that will take one hour to complete.  After passing the exam, the candidate will receive the official certificate in ITIL Foundation.  Optional exam:  Click Here for Details
 

ITIL Foundation Course with Exam Included

Order the online ITIL Foundation Training course and get the official ITIL Foundation Certification Exam included in the package.  The ITIL foundation course introduces the lifecycle of managing IT services to deliver to business expectations and provides an approach to learning the core disciplines of the ITIL best practice. The Foundation Certificate is a stepping stone for everyone who has an interest in learning more about ITIL best practices. The audience includes all IT professionals who work in or plan to work in an ITIL supported environment, as well as key business users. 

This ITIL Foundation e-learning training course is an 18-hour self-paced scenario driven learning experience. Interactive case studies and exercises help to apply ITIL in your own real world practice. (includes 18-hours of e-learning and exam preparation guide.  Exam is included in this package.   Click here for details on the ITIl Foundation Course with Exam Included.

Accredited Online ITIL Training Content - by ITpreneurs

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