Optimal Connections, LLC

Home Site Map Privacy Policy
Download the Flash player at www.macromedia.com.

Convenient, Quality IT Learning at Your Pace

About Us
Whats New
ITIL Courses
COBIT Courses
Cloud Computing
Knowledge Center
Contact Us

 

IT Best Practice
Training

ITIL Courses

ITIL Awareness
ITIL Foundation

ITIL Foundation Exam

ITIL Foundation+Exam

COBIT Courses

COBIT 5 Foundation +Exam
 

Virtualization/Cloud Computing Courses

Cloud Awareness
Virtualization Essentials
Cloud Essentials
Cloud Simulation

 

Knowledge Center
Quick Links

ITIL Pocket Guide
Cloud Computing Brochure
FAQs page
CCC Main Web SIte
Sample Course Demo


 



 

 

 

 

 

 

 


ITIL Foundation

ITIL Foundation eLearning Course (Exam Optional)
 

Certificate:  ITIL Foundation Course ID:  ITIL9056
Duration:  18 hours Language:  English
Delivery:  Self-paced eLearning  
Credits:  2 credit units in ITIL Scheme  

DescriptionITIL Foundation Online Training

Offered by Optimal Connections in partnership with ITpreneurs, the ITIL Foundation eLearning Course is an 18-hour self-paced scenario driven e-learning experience.  Interactive case studies and exercises help to apply ITIL in your own real world ITSM practice.   Course participants are attend a virtual ITIL Conference that takes place in a hotel in Asia. While learning valuable ITIL lessons, participants are asked to help hotel management out in solving ITIL related situations!

This exciting course has been created while keeping in mind the requirements of today’s learners - those looking for a fun and engaging learning environment that offers hands-on experience. The scenarios are geared to provide both theoretical and practical IT best-practice knowledge, facilitating an effective method for reinforcement and self-assessment. The course offers greater value than any other mode of instruction because it provides motivation as well as learning.

The ITL Foundation eLearning Course includes: 18-hours of self-paced e-learning, comprehensive Exam Preparation Guide, and Sample Templates.  

the
DEMO


Objectives

At the end of this course, learners will be able to identify:

bullet

The key principles and concepts of IT Service Management.

bullet

The benefits of implementing ITIL in an organization.

bullet

Service Management processes and understand how they map to the Service Lifecycle.

bullet

The basic concepts and definitions related to the Service Lifecycle.

bullet

The activities and roles involved with the Service Lifecycle.

bullet

The relationships among the components of the Service Lifecycle and understand how they map to other components.

bullet

The factors that affect the effectiveness of the Service Lifecycle.

Content

The online ITIL Foundation eLearning Course content is provided by ITPreneurs, a partner of the IT Learning Connection, and a leading provider of IT training material covering many disciplines.  Your online self-paced ITIL Foundation course includes:

bullet

Industry leading ITIL Foundation Course Content

bullet

Interactive Case Study

bullet

ITIL Summary Notes

bullet

Sample Templates

bullet

Exam Facts

bullet

Exam Question Structure

bullet

Successful Exam Strategies

bullet

Mock Exam

Credits
 

bullet

Upon successful passing of the ITIL Foundation exam, the leaner will be recognized with 2 credits in the ITIL qualification scheme

bullet

Completion of this e-learning course gives the learner 18 PDUs (Professional Development Units). Learners will have the option to print their course completion certificates when their e-learning course is completed.

Audience

Anyone planning to take the ITIL® Foundation Exam including (but not limited to) IT Management, IT Support Staff, IT Consultants, Business Managers, Business Process Owners, IT Developers, Service Providers and System Integrators.

Pre-Requisites

None, although a familiarity with IT Service Delivery will be beneficial.

Lessons
 

bullet

ITIL v3 Foundation Course (with 2011 update)

bullet

Service Management as a Practice

bullet

The Service Lifecycle

bullet

Service Strategy

bullet

Service Design

bullet

Service Transition

bullet

Service Operation

bullet

Continual Service Improvement

bullet

Technology and Architecture

bullet

Exam Preparation Guide

 Optional Products and Services

You may order the optional Official ITIL Foundation Certification Exam with the course.  The ITIL Foundation Exam is priced separately, at $150 per student.  Click here to learn more about the exam.

To Order and Start Your ITIL Foundation Course:

bullet

Why pay more?  Get the same ITpreneurs industry leading online content for less with Optimal Connections!
 

bullet

To purchase the course and start training, please select the Add to Cart button below. You will pay with either your Paypal Account or a Credit Card, via PayPal Merchant Services.
 

bullet

Be sure to enter your complete contact information, including name, address, email address and phone number (in case we need to contact you by phone).
 

bullet

After you purchase the course you will receive a course Login ID and Password via email, along with supporting collateral, and be taken to our Online Campus to start right away. You may start your course immediately, and you have up to 90 days to complete it - at your own pace (most other vendors only offer 30-60 days!). 
 

bullet

If you have any questions please contact our Support Team by sending us an email at service@optimalconnections.com
 

ITIL Foundation eLearning Course
Product Code: ITIL9056

$279.00 USD, excl tax

ITIL Foundation Exam, with Web Proctor
Product Code: ITIL9057 (Optional Certification Exam)

$205.00 USD, excl tax

Accredited Online ITIL Training Content - by ITpreneurs

PayPal Logo